Privacy Policy

PRIVACY POLICY

Last updated: 09/05/2026

1. PREAMBLE

The purpose of this privacy policy is to inform users of the OtakuSphère website about how their personal data is collected, used, and protected.

OtakuSphère commits to processing personal data in compliance with the General Data Protection Regulation (GDPR) No. 2016/679 of April 27, 2016.

2. DATA CONTROLLER

The data controller is:

Sami Semmahi EI
Trade name: OtakuSphère

Address:
48 RUE des Tritons 34170 Castelnau-le-Lez FRANCE

Email:
Contact@otaku-sphere.fr

3. DATA COLLECTED

When using the website and placing orders, the following data may be collected:

- first name and last name
- postal address
- email address
- phone number (if provided)
- order history
- secure payment data via payment providers

Banking data is never stored directly by OtakuSphère.

4. PURPOSE OF COLLECTION

Data is collected to:

- process orders
- ensure shipments
- manage customer service
- prevent fraud
- comply with legal and accounting obligations

5. RECIPIENTS OF DATA

Data may only be transmitted to providers necessary for the operation of the business, including:

- Shopify (hosting and store)
- PayPal / payment providers
- carriers and postal services
- customer communication tools

No personal data is sold to third parties.

6. RETENTION PERIOD

Data is retained for the period necessary for the management of the business relationship and in accordance with applicable legal obligations.

Billing-related data may be retained for up to 10 years in accordance with accounting obligations.

7. COOKIES

The site uses technical and functional cookies necessary for its proper functioning.

Analytical or marketing cookies may also be used to improve the user experience.

Users can manage their preferences via their browser settings or the tools provided on the site.

8. USER RIGHTS

In accordance with GDPR, users have the following rights:

- right of access
- right to rectification
- right to erasure
- right to object
- right to restriction of processing
- right to data portability

Any request can be sent to:

Contact@otaku-sphere.fr

9. POLICY MODIFICATION

OtakuSphère reserves the right to modify this privacy policy at any time to remain compliant with current regulations.